To continue one of the themes from last week around conflict resolution, I'd like to introduce you to the concept of the 5 why's as a way of trying to understand a situation from another person's point of view. I first came across this tip in a book called "How to have a good day… Continue reading Why?
For Friday let's consider ways to help your team bond. In Sweden there is a concept called Fika which means "Fika is a concept, a state of mind, an attitude and an important part of Swedish culture. Many Swedes consider that it is almost essential to make time for fika every day. It means making time for friends… Continue reading Fika
We all have trigger situations that put us on the defensive, that make us clam up and stop performing at our very best. When you are the manager or team leader, this is the very opposite of how you want your team to feel. So how can we ensure that this defensive reaction doesn't happen… Continue reading On the defence
In the third in the series about creating great teams I want to look at ways to deal with difficult personalities. Whether on going or a one off event we can't all always control our behaviour and sometimes bad manners or sheer obstinance can spill over into our working life. So how do we deal… Continue reading Not always a bed of roses
For the second of this weeks tips focusing on creating a good team which is productive and enjoys coming to work I want to focus on the personalities within your team. Often we are given a team and we have to work with what we've got but occasionally we are given the opportunity to expand… Continue reading Personalities